Privacy Policy

Redix Online ("Redix Online", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, contact us, submit a form, communicate with us, or use any of our services.

By using our website or providing your information, you acknowledge that you have read and understood this Privacy Policy.

Who We Are

Redix Online provides digital services including web design, landing pages, sales funnels, automation systems, AI-powered business tools, digital marketing, and consulting services.

Business Name: Redix Online
Email: juliodarwin@redixonline.com
Phone / WhatsApp: +57 305 216 6145
Website: https://redixonline.com/

Information We Collect

2.1 Information You Provide Directly

We may collect personal information that you voluntarily provide, including: full name, email address, phone number or WhatsApp number, business name, project details, messages sent via forms, appointment or consultation information, and any other information you choose to provide.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect IP address, browser type and version, device type, referring website, pages visited, click behavior, cookies, and tracking identifiers.

2.3 Information from Third Parties

We may receive information from analytics providers, advertising platforms, CRM systems, scheduling tools, and communication platforms.

How We Use Your Information

To respond to inquiries, provide customer support, schedule consultations, communicate via email/WhatsApp, provide proposals and services, improve our website and user experience, analyze usage, measure marketing performance, maintain security, and comply with legal obligations.

Legal Basis for Processing · Cookies & Tracking

Where applicable, we process your information based on your consent, contract performance, legitimate interests, and legal obligations. We use essential, analytics, marketing, and preference cookies. You may manage cookies via browser settings.

How We Share Information · International Transfers

We do not sell your personal information. We may share data with service providers, analytics, CRM, hosting, communication platforms, legal advisors when required, or in business transactions. Your information may be processed in countries outside your own with appropriate safeguards.

Data Retention & Security

We retain personal information only as long as necessary for business, legal, and operational purposes. We implement reasonable technical and organizational security measures, but no system is completely secure.

Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict processing, withdraw consent, data portability, and object to marketing. To exercise your rights, contact: juliodarwin@redixonline.com. California residents may have additional rights to know, access, correct, or delete personal information.

Marketing Communications · WhatsApp & Third-Party Services

You may opt out of marketing communications at any time. If you contact us via WhatsApp, your data may be subject to that platform's privacy policy. Our website includes links to third-party services; we are not responsible for their practices.

Children's Privacy · Changes to This Policy

Our services are not directed to children. We do not knowingly collect personal information from minors without appropriate consent. We may update this Privacy Policy periodically; changes will be posted with a revised effective date.